Return Policy

**Online Return Policy**

All orders made on FAFBApparel.com are final. We do not accept returns unless you received damaged items. Please be aware that we inspect all merchandise before it is shipped.

All "Sale" items are final and no returns are allowed. This includes Mystery Boxes.

If you purchase clothing that is all white, we will not accept a return for any reason. Returns for white clothing will not be accepted or allowed. Failure to adhere to this policy will result in account termination.

All items purchased from FAFBApparel.com are eligible for only an exchange or refund if there is a manufacturing defect when they are delivered to you.

You have 2 business days from the date you receive your order to request an exchange/return for a defective item. Please check your items upon receiving them. We will not accept any exchanges/returns past the 2-business day mark. At our discretion, we may provide assistance for requests made outside the 2-business day period. Customers must return the defective/damaged items first before any exchanges/refunds are processed.

If you received the wrong item, color, or size, please email us within the 2-business day period so we can provide steps to exchange the incorrect item for the correct one. Customers must always return the incorrect item first.

We reserve the right to request pictures, when applicable, to verify any claimed damages, manufacturing defects, or wrong items sent.

We reserve the right to disagree with claims regarding manufacturing defects, including issues related to sizing, odors, and color schemes.

Items must be returned with the original packaging and in original condition. Any items returned to us without the original packaging and/or in poor condition will be subject to account termination and a restock fee of up to 30%. We do not accept items back in worn or used conditions. Any indications on the product showing signs of usage (e.g., perfume smell, deodorant marks, visible stains) will result in the termination of your account with FAFBApparel.com.

Please note that unauthorized returns will result in your account being suspended. A 30% restock fee will be applied to unauthorized returns.

Restock Fees: A 30% fee will be applied to your refund for any return that is unauthorized or for customers who wish to return items that don't have defects, damages, or mistakes made by FAFBApparel.com.

All returns must include the entire pack. For example, if the item comes in 6 pieces, you must return all 6 pieces. We will not allow you to keep 1 or 2 pieces. Incomplete returns will result in your account being suspended. This rule applies to all items sold on FAFBApparel.com.

If you receive the wrong item, we will issue you a return label to ship back the incorrect item. If the correct item is available, we will allow you to repurchase or exchange it for the correct item. If the correct item is not in stock, a refund or store credit will be issued. This only applies to domestic orders.

Failure to adhere to our return policy will result in the termination of your account with FAFBApparel.com.

FAFBApparel.com will not consider a size issue as a manufacturing defect.

No exchanges will be accepted without proof of purchase.

All purchases made with gift certificates or store credit cannot be returned.

**Instructions for Returns/Exchanges**

  1. Please email us at orders@fafbapparel.com with your Order # and the Style Number of the item.
  2. We may request photos of the damaged/defective/incorrect style. If requested, please email them to orders@fafbapparel.com.
  3. Please allow 24-48 hours for a response about your exchange/return. FAFBApparel.com reserves the right to reject an exchange/return request if we deem the item is not eligible for an exchange/return.
  4. Once your exchange/return request is approved, instructions will be sent on how to return the merchandise back to us for inspection.
  5. After we have received the items, we will process any refunds/exchanges within 24-48 hours.


All return items will be inspected accordingly upon receipt. Any items that do not meet our return requirements will result in suspension from FAFBApparel.com.

**Return Procedure**

Before returning the package to us for any reason, please request a Return Merchandise Authorization (RMA) number by emailing your request to orders@fafbapparel.com. In the email, please include 1) order number and 2) items requesting to be exchanged. When you receive your RMA number, please write it visibly on the outside of the shipping package. Someone from our service team will provide the address to ship and return your package.

**Refused Packages**

Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.

**International Order Policy**

We do not cover destination country tax and duty charges if they occur. Please check any restrictions, duties, taxes, and any other fees collected by your country before you place the order. FAFBApparel.com will not be responsible for any customs tax/duties costs and fees. Failure to pay taxes and duties resulting in packages being returned to us will result in a 20% restock fee as well as any return shipping charges. Your shipping fee will not be refunded.

To ensure proper delivery of your package, please enter the correct recipient’s full name and shipping address. We will not be responsible if delivery cannot be made due to incorrect shipping information.

International orders that are refused and returned will result in your account being suspended. No exceptions.

By sending us your personal information, including your payment, shipping, and billing address, and clicking on the “Submit Order” button or similar, you acknowledge that you:
- Have read our Terms
- Understand our Terms
- Accept and agree to be bound by them.

Any questions or concerns, feel free to contact Customer Service at orders@fafbapparel.com.

**Return Address:**
FAFB Apparel Returns
PO Box #2
Nyack, NY 10927